I call it the squeaky wheel fallacy: When you run a startup, there will always be vociferous customers and team members. They'll be very vocal about all the challenges, problems, and struggles they encounter with you.
And because they ask for your attention, they get it.
On the other hand, there are those that are just silently performing:
Team members that deliver results without making big waves about it. Customers that keep paying you for years and years, without ever making much of a fuzz and requiring many support or Customer Success resources.
And because they are not asking for your attention, in most typical startups, they don't get it. Even though they deserve it.
In this episode, I share how to not become a victim of the squeaky wheel fallacy, and how to allocate your time, attention and resources in a smarter way.
I've never had a great relationship with my Germany, even though I was born here, I grew up here, I have family and friends...
Imagine having a friend with a drinking problem. You can clearly see they're on a path that'll lead them down a bad road. You...
Here's a conversation where I talk about the importance of pacing myself and managing my energy throughout the course of a day. I have...
